Charged-Up K9 LLC – Board & Train Payment & Refund Policy
To reserve a Board & Train program, payment arrangements must be completed in advance. We offer two payment options depending on your preferred method:
1. Standard Payment (Card, Cash, or Other Methods)
A non-refundable deposit is required to secure your dog’s training spot. This deposit is applied toward the total cost of the program. The remaining balance must be paid in full prior to your dog’s scheduled drop-off date.
2. Affirm Financing
If you choose to use Affirm, the full program cost must be paid upfront at the time of booking. Deposits or partial payments are not permitted when using Affirm.
Please note:
• Affirm cannot be used to pay a deposit or remaining balance separately
• Payment must be completed in full before services begin
• Customers must complete the Affirm application and checkout process on their own personal device
Scheduling Policy
Your dog’s training dates are not confirmed until payment (deposit or full payment, depending on method) has been successfully completed.
Refund Policy
All deposits are non-refundable. For clients who pay in full (including through Affirm), payments are non-refundable once the booking is confirmed. We commit resources and reserve dedicated training time for each dog, and cancellations impact our ability to serve other clients.
